Business Banking

• Account Reconciliation
• Bank by Mail
• Cashier’s Checks
• Direct Deposit
• Drive-Up Banking
• Online Banking
• Mobile Banking
• Mobile Capture
• Night Depository
• Wire Transfers

• Notary Services
• Safe Deposit Boxes
• Order Foreign Currency

Exchange Bank offers customers the convenience of using an Exchange Bank debit card instead of writing checks. All debit card activity is listed on your checking statement to help you ensure that everything with your account is correct. As the standard buying process continues to change this is just another service offered by Exchange Bank to help our customers have 24 hour access to their money and the ability to use it anywhere in the world. For more information about obtaining a Debit/Check card please contact a Personal Banker today.

Your business can use the safety and convenience of an Exchange Bank Debit Card to help simplify daily business transactions. Exchange Bank debit cards offer quick and easy purchasing everywhere that Visa is accepted.

• Quick and Easy Purchasing
• Welcome everywhere Visa is accepted
• *Make deposits at most Visa issuing institutions
• Issue Personalized Cards for multiple people within your organization

Fees may apply

Fraud Prevention Program (ATTN: International Travelers)

We are serious about doing all we can to protect you from debit card fraud. That is why we are asking you to call us when you plan to travel outside the U.S. We will make sure you’re able to continue using your card without problems. This is just one of the many ways we are working to help ensure your financial security. We would like to thank you for your patronage and encourage you to Contact Us with any questions, comments, and/or concerns you may have about this program. Please direct your questions to your personal bank representative.

You are leaving the country. Now what?

Call Exchange Bank at least 3 Business Days before you leave for your trip.Exchange Bank will make an exception for the Countries you plan on visiting during your trip.Please have the start and leave date for your trip ready when you call Exchange Bank.If you have any questions regarding this procedure please contact a Personal Banker at your local Exchange Bank branch.

Visa Check Card FAQ

We are serious about doing all we can to protect you from debit card fraud. That is why we are asking you to call us when you plan to travel outside the U.S. We will make sure you’re able to continue using your card without problems. This is just one of the many ways we are working to help ensure your financial security. We would like to thank you for your patronage and encourage you to Contact Us with any questions, comments, and/or concerns you may have about this program. Please direct your questions to your personal bank representative.

When is it best to use a credit card?

It’s best to use a credit card if you are buying a big-ticket item, such as, a television or other pricey electronics. The credit card purchase gives you a number of protections that a debit card doesn’t. For example, if you pay with a credit card you are free to dispute the charge if there is a problem with the product you purchased. This is particularly important if you are buying something over the internet. Under Federal Law, you can dispute the charge and the credit card company will pursue the issue with the retailer. You will not be responsible for the charge until the matter is settled, and you won’t incur interest on the charge. You won’t get the same protection with a debit card, when you use your debit card, not only will the money be taken out of your account right away, but in most cases, you will be responsible for getting the refund rather than the card originator. It should, however, be noted that there is a formal dispute process you can engage in with debit card’s the main difference being that the money is still withheld from your account during the dispute process.

How does blocking work?

Blocking is most commonly practiced at gas stations, hotels and car rental agencies. Because these retailers generally don’t know how much you will ultimately end up spending, they will put a hold on your credit or debit card for an amount that is higher than the amount you’re quoted when you first hand over the card.For Example: For a $900 three-night hotel stay, a hotel would block $1,200 for five days, all without your knowledge. They do this in case you end up spending more than originally expected. The amount that is blocked varies widely, and it could be a significant sum compared to the actual retail purchase price when the transaction is finalized. Blocking can become a real problem when you pay with your debit card, since it results in money being frozen in your bank account. You will not be able to use that money during the time that it is blocked.

How do you know if your money is being blocked, and how much is being blocked?

Your best defense is to ask the vendor if they block, how much they block and for how long (note: that often times bank’s restrict the amount of time merchant’s are allowed to place a hold on funds in your account). That will help determine the best payment option and whether you even wnat to continue to use that vendor.

Do debit cards help build credit history?

The plain and simple answer is no.

When should I use a debit card?

Debit cards make sense if you are paying monthly bills, daily purchases, at store purchases, and online purchases. However, consumers do need to be aware of the different dispute resolutions processes that are used. They are also a great way to spend money without having any negative (or positive) effect on your personal credit rating.

Do you have any extra tips?

Always immediately report Lost/Stolen debit and/or credit cards. Keep your pin safe and private, do not write it on your debit card and DO NOT share it with anyone. Always keep your card information to yourself outside of the process of initiating and completing an authorized transaction. Be cautious of retailers/store clerkes/etc. that ask to take your card into a private room away from your site as this allows them ample time to grab your card info without your (or their employers) knowledge.

Visa ATM Cards

You may use the automated teller machine card and personal identification number issued to you to initiate transactions at ATM’s. Exchange Bank ATM accepts all Cirrus, Accel Exchange, and Nets approved cards. You may use your card to do the following:

• Withdraw cash from your checking account.
• Deposit funds to your checking account.
• Withdraw cash from your savings account.
• Deposit funds to your savings account.
• Transfer funds between your checking and savings accounts.
• Obtain balance information on your deposit accounts.
• *Some of these services may not be available at all ATM’s.

Reference the associated Fee schedule you were given at the time of account opening for a list of associated Fees.

Business Credit Cards

Choose from our popular business credit card options such as low rate, cash back or flexible rewards to find the one that works best for your business.

No matter which card you choose, your business will benefit from important features like:

• Free online expense reporting tools.
• No fee for additional employee cards.
• Mobile payment capability for added convenience.
• Zero Fraud Liability.^* You won’t be liable for fraudulent purchases when your card is lost or stolen.
• Cardmember Service available 24 hours a day/365 days per year.

^*Elan Financial Services provides zero fraud liability for unauthorized transactions. Cardholder must notify Elan Financial Services promptly of any unauthorized use. Certain conditions and limitations may apply.

The creditor and issuer of these cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc., and Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.